Terms of use
WARRANTY / REFUNDS
If you are unsatisfied with your piece in any way, please contact us; tell us the problem; and we will resolve it as quickly as possible. For Linwood, your satisfaction is a top priority.
SECURITY
When purchasing from Linwood, credit card and order data is encrypted and secure. Linwood uses industry standard 128 bit SSL certificates to keep order details secure. This is the same type of encryption used by banks to keep your information secure.
Linwood is also certified Level 1 PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and debit card information. Your satisfaction AND security are important to us. When you purchase a piece from Linwood, you are getting a piece of our family history. We treat you as part of that history.
COPYRIGHT
The information and materials on this site are provided for general informational purposes. You may use this site solely for the purpose of learning about and/or purchasing from Linwood or its services and products. You may not use, reproduce, publish, transmit, create derivative works of, sell or participate in any sale of, or distribute the text, graphics, downloads, tools, or any other content on this site for any other purpose without written permission from a Linwood employee (and, honestly, why would you want to?).
CURRENCY AND PAYMENT OPTIONS
At this time, Linwood is only accepting the United States dollar. Contact us if you are having trouble paying with this currency and would like to purchase a Linwood product. We love making new friends worldwide, and want to work out a solution for you!
You can pay for items in the e-commerce shopping cart using VISA, MasterCard, AMEX, or other credit cards in addition to PayPal. Contact us if you have problems and/or questions about payments options.
SHIPPING AND DELIVERY
Linwood delivers products to most of our planet…we’re working on expanding that reach, however. Shipping guidelines are outlined in our shipping section above, and we will let you know of rates, based on your location, when you order.
ELECTRONIC COMMUNICATION
When you visit this site, send e-mails to Linwood, or when we post notices or services on our site, or communicate with you via e-mail, you are communicating with us electronically. This section lets you know your rights when receiving electronic communications from us.
By accessing and using the Linwood website, you consent to receive communications from us electronically. We promise that we won’t spam you and you can unsubscribe at any time. You agree that all notices, disclosures, agreements, and/or other communications we may provide to you electronically satisfy any legal requirement that such communications be outlined and contained in writing.
UNAVAILABLE ITEMS
Unless an item is marked as sold, it is available for purchase. As we all know, however, technology (as well as humans) won’t be 100% error-free. Since we are a small family-operated business, website updates are made ASAP, but there remains the possibility that an item you order may have just been sold. If you purchase an item that isn’t available, or we are unable to fulfill your order we will notify you within 1 business days to arrange an agreeable alternative item, a backorder, or a full refund.
PRIVACY
Linwood is committed to keeping your information private. See the terms page for more information on our privacy policy. If you have any other questions, we bet we have you covered on our FAQs page.